Privacy Policy

At Techres Group and its affiliates, we prioritize the protection of your privacy. This privacy policy explains how we handle personal information in compliance with the Australian Privacy Principles, as outlined in the Federal Privacy Act. For more details on these principles, you can visit the Office of the Australian Information Commissioner at www.oaic.gov.au.

 

Use of Information

Techres Group and its affiliates conduct market research on behalf of clients and do not engage in direct marketing as a core business activity. We collect information through various methods, including surveys designed to capture opinions, behaviors, experiences, perceptions, and attitudes. This data may be gathered through in-person interviews, focus groups, online platforms, or telephone surveys. Additionally, we may receive customer records from clients or third-party providers to send survey invitations or for data analysis purposes. Techres Group and its affiliates take appropriate measures to ensure all information is handled in accordance with the Australian Privacy Principles.

 

The data we collect is analyzed to provide our clients with valuable insights into their customers, particularly concerning the products and services they offer. In some cases, contractors may be engaged to assist with data collection and processing, and we ensure that they comply with our strict privacy standards.

 

Disclosure of Information

When we collect personal information, such as contact details, we will clearly explain the purpose of the collection and how the information will be used. Participation is entirely voluntary, and we will manage your information based on your stated preferences. Typical reasons for collecting personal or sensitive information include:

▪ Offering entry into contests as incentives for survey participation (e.g., Games of Skill or Lotteries)

▪ Identifying your responses for clients

▪ Inviting you to participate in additional research

▪ Addressing sensitive research topics

 

Techres Group and its affiliates do not sell your personal information. It will only be shared in line with this privacy policy or with your explicit consent.

 

Maintaining Accuracy

We take reasonable steps to ensure the personal information we hold is accurate, complete, and up to date. Please contact us if any information requires updating.

 

Security of Information

We implement security measures to protect personal information from misuse or unauthorized disclosure. Data is retained only as long as necessary for research purposes, after which it is deleted or de-identified. Contractors collecting or processing data on our behalf are required to maintain adequate safeguards to protect this information.

 

Overseas Disclosure

Techres Group and from its affiliates generally does not disclose personal information to overseas recipients. In cases where contractors have overseas operations, we ensure proper notification and precautions are taken.

 

Inquiries or Complaints

For any questions or complaints regarding Techres Group and from its affiliates’ privacy practices, please contact our Privacy Officer at DPO@techreshub.com.au. We will respond promptly and appropriately, confirming our response via email or mail.

 

Privacy for California Residents

The California Consumer Privacy Act (CCPA) grants California residents’ additional privacy rights, including:

- The right to know what personal data we have about you

- The right to request deletion of your data

- The right to opt-out of the sale of your data

You can exercise these rights by emailing DPO@techreshub.com.au. We will confirm your request within 10 days and aim to fulfil it within 45 days. Techres Group will not discriminate against you for exercising your privacy rights. Please note that we may not honour requests if doing so would violate applicable laws.

 

The CCPA defines personal information broadly, including pseudonymous identifiers like cookie IDs. Your request may include specific data we hold, categories of collected data, data sold or disclosed for business purposes, and third parties involved. We will take reasonable steps to verify your request and will provide reasons for any denial.

 

Miscellaneous

In this policy, “personal information” refers to the meaning defined under the Privacy Act. This policy is effective from 12 March 2020 and may be updated as needed. While we strive to adhere to this policy, it is not legally binding, and Techres Group and from its affiliates may act outside of the policy when deemed necessary, in compliance with other applicable legal obligations.

 

Email Disclaimer

Emails and attachments from Techres Group and from its affiliates are confidential and intended for the designated recipient(s) only. If you receive an email in error, please notify the sender and delete the message. Unauthorized review, use, or disclosure is prohibited. We do not guarantee that email transmissions are free from viruses or defects, and it is your responsibility to verify any attachments. Techres Group disclaims liability for any loss resulting from email transmissions.

 

Website Disclaimer

The content of this website is provided for informational purposes only. Techres Group is not liable for any loss or damage incurred as a result of using the information on this site. Users are responsible for evaluating the accuracy and relevance of the content.

 

Copyright

Unless otherwise specified, all content on this website is the property of Techres Group. Reproduction for commercial purposes is prohibited without written permission.